How To Register

Your Workers

How To Register

Please follow the steps below to register your workers as contractors for Downer.

We suggest you read through the instructions before you get started, and allow yourself time to source and upload the information needed. A nominated administrator from your business will be required to complete the steps below for each worker who needs site access.

User guides with screenshots can be found on the Help and Resources page.


Currently, the divisions listed below requires workers to register in Downer Workforce Management System:

  • Telecommunications

Let’s get started!

Step 1 > Create your account

Click the button above to go to the system and create an account. Already have an account? Select Back to Login to login.

> Start by selecting the country your business operates in, and then search for your Business Number

> Enter contact details, including email and business address, and phone number

> Select Request Registration to have the business registration verified and be emailed login details

The next steps are to add your workers to ensure their compliance.

Step 2 > Login to add your workers

Start by selecting Manage Roles and then Add New Employee. From here, enter and save their personal contact details, address, phone and email.

Step 3 > Pay for worker registration

Pay for worker registration and order their ID cards to work for Downer. Worker registration costs $85 + GST per person for the management of roles, verification of documents. Annual renewal is $50 + GST.

Step 4 > Select sites and roles

Select Work Roles Add Site and select a project site to associate your worker to.

Select All Roles > Add new role. Choose from the work roles available on site. You must also select a trade or task role, and each worker must hold at least two roles.

Step 5 > Upload documents

Your role selections will determine the competency documents (e.g. licences, tickets) you’ll upload in the system to prove your worker’s qualifications to perform the chosen role/s.

Documents validation and applies roles

We will validate the documents you’ve uploaded during registration. You’ll be emailed if any information needs correcting or updating. Upon document approval, the roles will be applied to your workers in the system and their access ID cards issued.

It’s important that you keep all details up to date to continue working for Downer. You’ll be emailed if any worker’s documents are expiring in the system so you can update them.